ເງື່ອນໄຂການໃຊ້

1. The Loka service

Loka provides software for a shop to publish a website and manage bookings, phone sales, buyback quotes, leads, and related dashboard tools. Features available to a shop depend on the business type and modules enabled for that shop.

Loka is not the seller of the goods or services on a shop page, and is not a bank or payment processor for customer purchases.

2. Shop (merchant) accounts

You must provide accurate account and shop information. You are responsible for staff access you grant, for content you publish (text, photos, prices, hours, contact details), and for how you handle customers.

You must only upload content and images you have the right to use. You must not use Loka for fraud, spam, illegal goods, or to collect data you do not need for your shop.

Offline payment details (QR, bank transfer) are instructions for your customers. You receive and confirm payment yourself. Loka only stores the order and optional receipt image you choose to keep.

3. Customers on a shop page

When you book, place an order, request a buyback price, or leave a lead, you make a request to that shop—not a contract with Loka for the haircut, phone, or buyback amount.

You agree to give a reachable phone number, and to upload only photos of your own device or a receipt for a payment you made. Do not upload someone else’s ID or documents.

Do not abuse forms, scrape the site, or harass the shop or other customers.

4. Bookings, orders, and quotes

A booking or sales order stays a request until the shop accepts or updates it in the dashboard. Shown buyback prices are estimates based on the shop’s rules and your answers; the final price is set by the shop after inspection.

Loka does not guarantee a time slot, stock availability, or that a shop will accept every request.

5. Availability and changes

We aim to keep Loka available, but maintenance, faults, or third-party outages (hosting, email, WhatsApp, storage) can interrupt service.

We may update features and these terms. The date at the top of this page is the version you are reading. Continued use after an update means you accept the revised terms for new activity.

6. Liability

Disputes about a service, product, payment, or buyback are between the customer and the shop. Loka is not liable for the shop’s prices, quality, delivery, or refunds.

To the extent allowed by law, Loka’s responsibility for the software is limited to providing and securing the platform as described in the privacy policy. We are not liable for indirect loss such as lost profits from a missed booking or sale.

7. Contact

For a booking, order, or quote: contact the shop on its public page first.

For platform account or policy questions: use the contact details at the bottom of this page.